Refund policy
At Moonlit Craves, we want every purchase to feel easy, secure, and worth it.
Because our products are delivered digitally, all orders are sent electronically to the email address provided at checkout. If for any reason you are not satisfied with your purchase, we offer a 30-day money-back guarantee.
30-Day Money-Back Guarantee
You may request a refund within 30 days of your original purchase date.
To request a refund, please contact us at info@moonlitcraves.com and include:
- the email address used at checkout
- your order number, if available
- the product purchased
Once your request is reviewed and approved, your refund will be issued to your original payment method.
Refund Processing
Approved refunds are typically processed within a few business days. Depending on your payment provider or bank, it may take additional time for the funds to appear in your account.
Delivery Issues
If you do not receive your order email after purchase, please check your spam, junk, or promotions folder first.
If your files still have not arrived, email info@moonlitcraves.com and we will help you access your purchase as quickly as possible.
Contact
For refund requests or order support, contact: